Support

Protection did not appear

1. Open CHOICEFIELD → System Diagnostics.
2. Confirm Screen Time Access, App Group, and Background Monitoring show as working.
3. Tap Re-register and apply protection.
4. Verify the affected app has its own daily limit and the plan is not paused.
5. If access was revoked, allow Screen Time again when iOS asks.

Category limits are shared within a category because Apple keeps the category's app list private. Select apps individually for independent limits.

Subscription help

Pro is not showing after purchase

Open the Pro screen and tap Restore Purchases. Use the same Apple ID that completed the purchase, and confirm the subscription is active in iOS Settings → Apple ID → Subscriptions.

Cancel or request a refund

Apple manages cancellation, billing, and refunds. Cancel from Apple ID subscription settings. Refund requests can be made through Apple's Report a Problem service.

Delete local data

Open System Diagnostics → Data & Privacy → Delete all local plans and activity records. This stops protection and deletes the local plan, anonymous selection tokens, and behavior records. It does not cancel an App Store subscription.

Privacy and accessibility

Read the Privacy Policy or email a privacy request with the subject “CHOICEFIELD Privacy.” For an accessibility issue, describe the screen, assistive technology, text size, and action that was difficult to complete so we can reproduce it.